Privacy Policy

1. Who we are

Astertech is a technology and energy company based in Lagos, Nigeria. In this policy, “Astertech”, “we” and “us” refer to the company that operates astersystems.tech. If you have any question about your personal information, contact us at info@astersystems.tech or +234 811 526 5024.

2. Information we collect

• Details you give us: your name, company, email address, phone or WhatsApp number, location and the content of your message when you use our contact form, email, call or message us.
• Project information: details needed to quote for or deliver a service, such as site addresses, energy usage, equipment and system information.
• Technical information: basic data recorded automatically when you visit the website, such as your IP address, browser type and pages visited. This is used for security and to keep the site working.

3. How we use your information

• To respond to enquiries and prepare quotes, site surveys and proposals.
• To deliver, support and maintain the products and services you buy from us.
• To protect the website and our systems against fraud, spam and attacks.
• To meet our legal, tax and regulatory obligations.

We process personal data in line with the Nigeria Data Protection Act 2023, on the basis of your consent, the performance of a contract with you, our legitimate interests in running and securing our business, or a legal obligation.

4. Sharing your information

We do not sell your personal information. We share it only where necessary with trusted providers that help us run our business, such as our website host and email providers, with equipment suppliers or partners when needed to deliver your project, or where the law requires us to.

5. How long we keep it

We keep enquiry details for as long as needed to respond and follow up, and client records for as long as needed to provide services and meet legal and accounting requirements. After that, we delete or anonymise them.

6. Keeping your information secure

We use reasonable technical and organisational measures to protect personal information, including secure (HTTPS) connections, access controls and security monitoring on our website.

7. Your rights

You can ask us to give you a copy of the personal information we hold about you, correct it, delete it, restrict or object to how we use it, or withdraw your consent at any time. Email info@astersystems.tech and we will respond within the time required by law. If you are not satisfied with our response, you may complain to the Nigeria Data Protection Commission (NDPC).

8. Cookies

Our website uses essential cookies needed for it to work and stay secure, and a cookie that remembers whether you prefer light or dark mode. We do not use advertising cookies.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its effective date.